• Our fares are non-refundable;
   
• Changes and cancellations will be permitted if requested prior to your sailing’s scheduled departure time. No administration charges apply **.

• Changes and cancellations can only be made via the booking office.  Office hours are :

  6.30am – 6.00pm Monday and Friday

• 7.30am - 6.00pm  Tuesday, Wednesday, Thursday

• 7.30am – 3.30pm Saturday

  9.30am – 3.30pm Sunday

  Please telephone                      (08) 8823-0777          to change your sailing time – this must be done prior to scheduled departure;

• When cancelling a booking, any balance will be held in credit to be used within 12 months from date of purchase.  All future bookings utilising such credit, can only be made via the booking office and at the applicable fare levels

• If you do not travel and do not notify us prior to the sailing’s scheduled departure time, you will forfeit the fare paid.

This policy is subjet to the provisions of the Trade Practices Act 1974 (as amended).

Notice to Passengers

SEA SA PTY LTD (“the carrier”)

CONDITIONS OF CARRIAGE – PASSENGERS, VEHICLES and GOODS

1. The ticket is issued and carriage service provided on the terms of carriage which include the terms contained on manually issued tickets, on the carrier’s web site and such notices displayed prior to boarding the carrier (“the terms and conditions”).
2. The ticket constitutes acceptance by the passenger of and agreement to be bound by the terms and conditions and the passenger acknowledges that in the event that the purchaser of the ticket is not the passenger, the purchaser was acting as the agent of the passenger in its purchase.
3. No agent of the carrier is liable for the inaccuracy of any information concerning the carrier, its services or pricing.
4. The carrier is not a common carrier and may refuse to carry any person, vehicle or goods without giving reasons.
5. Loading restrictions, industrial disputes, unsuitable weather and other operations restrictions may necessitate cancellation or delay in transport or carrier service. The carrier also reserves the right to cancel or vary any scheduled transport for other reasons.
6. Passengers must comply with all laws and regulations and with the instruction of the carrier and its representatives.
7. If, in the opinion of a representative of the carrier, the passenger is in breach of these terms or under the influence of drugs or alcohol or it is necessary for the safety or comfort of other passengers or for the protection of property, the passenger may be denied boarding the carrier or be required to leave the carrier or other means of transport, and may if necessary be physically removed or restrained.
8. The carrier, its servants and agents shall not be liable for loss, damage, delay or for consequential or other of any kind arising directly or indirectly from negligence or omission or some other cause in connection with the provision or non-provision of any carrier service (including but not limited to the embarking and disembarking of the carrier).
9. Any condition or warranty which would otherwise be implied is hereby excluded provided that where legislation implies into this agreement any condition or warranty and avoids or prohibits the exclusion or modification of the application of or exercise of liability under such condition or warranty the condition or warranty shall be deemed to be included. The liability of the carrier for the breach of such condition or warranty shall be limited.
10. To comply with insurance and passenger safety requirements, all freight and other items must be transported in a registered vehicle. Standard passenger hand-luggage which does not exceed the size and weight manageable by one person is permissible, but is carried at the passenger’s own risk. Transportation of larger freight is not permissible unless transported within a vehicle.

 SeaSA reserves the right to alter times and/or fares without prior notice.